As we reflect on our first year in operation at FredHUG, we’re incredibly proud of how far we’ve come in such a short space of time. What started as an idea to make life easier for new homeowners has quickly grown into a platform being actively used across multiple developments in the UK.

One of the biggest milestones of our first year was welcoming Balfour Beatty Homes as our first client. Since launching FredHUG with their team, the platform has been rolled out across three developments in England and Scotland, currently supporting 300 active users as they settle into their new homes.

Working with a respected housebuilder like Balfour Beatty Homes has been a huge validation of our vision: to replace heavy paper manuals and scattered information with a single, digital, easy-to-use hub for residents.

The response from residents using FredHUG has been overwhelmingly positive. By bringing together essential home information, appliance guidance, and local area insights in one place, FredHUG helps residents feel confident and connected from day one.

As Balfour Beatty Homes shared:

“Here at Balfour Beatty Homes we have collaborated with FredHUG to give our residents a wonderful tool that not only helps you get to know your home, but also your new community.

No need for heavy paper manuals on how to use your dishwasher, you can log on to FredHUG to find answers, hassle-free and paper-free.

Or if you're wondering where your closest GP surgery is or best supermarket to go to, FredHUG can point you in the right direction, all from the comfort of your own home.

We have current residents loving using it and getting settled into their new homes.”

Feedback like this reinforces why we built FredHUG in the first place: to improve the homeowner experience while supporting developers in delivering real, lasting value.

As we move into our second year, our focus is firmly on the future. We’re actively developing the platform further, with a particular emphasis on new integrations that will make FredHUG even more flexible and powerful for our clients.

By exploring integrations with other systems and services, we aim to streamline processes, enhance customisation, and ensure FredHUG continues to adapt to the evolving needs of developers and residents alike.

We’d like to thank Balfour Beatty Homes for their trust and collaboration, and everyone who has supported FredHUG during our first year. This is just the beginning, and we’re excited about what’s ahead as we continue to build smarter, more connected living experiences.

Here’s to year two!